Non-Retail Account Manager - New York City

Client of Talentmate

Who We Are

Together, we re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we re always looking for new ways to continue making a difference, and new people to make a difference with.

How You ll Spend Your Day

The following areas of responsibility are essential to the satisfactory performance of this position by any incumbent, with reasonable accommodation if necessary. Any nonessential functions are assumed to be included in other related duties or assignments.

• Serve as the primary point of contact for outpatient institutional accounts in New York City, including outpatient psychiatric units, and academic medical centers.
• Navigate complex institutional structures to identify decision-makers, influencers, and prescriber networks.
• Leverage deep knowledge of the NY Medicaid system and broader payer systems to support access and overcome barriers to treatment.
• Quickly build rapport and personable relationships with HCPs, medical staff, and key decision-makers within accounts and with stakeholders and cross-functional partners within Teva
• Work cross collaboratively within Teva with our psychiatric sales team, Hospital team, market development managers and sales leadership.
• Provide healthcare product information to physicians, office staff, and key decision-makers within accounts
• Work to uncover HCP and staff challenges and develop solutions, provide resources, or connect cross-functional colleagues to meet customer needs
• Demonstrate the effort and hustle necessary to meet or exceed customer expectations
• Facilitate product and script pull through by working to solve prescriber challenges, interfacing with specialty or facility pharmacies, and connecting cross-functional colleagues to solve problems and provide solutions
• Remain apprised of all product formulary developments within facilities
• Work with the discharge coordinator to understand patient follow-up treatment and transitions of care
• Work to understand the perspectives, challenges, and needs of HCPs, influential stakeholders, and decision-makers within accounts and adapt messaging, tactics, and strategy to influence their prescriber habits
• Work to navigate accounts by uncovering and understanding key decision-makers, how different entities work together, different prescribers and their schedules, and the intricacies of different accounts
• Take initiative to lead business in an independent manner and take accountability for delivering results and meeting sales goals within their accounts
• Engage in pre-call planning to identify goals, consider intricacies of accounts, and create effective plans that are tailored to the unique needs of the account and specific customer
• Effectively manage time by understanding available opportunities and challenges, maximizing effectiveness with fewer touchpoints, planning routing to maximize call points within different areas of geography, and adjusting priorities based on changing dynamics
• Maintain a hunter mentality and competitive drive with a willingness to go above and beyond role expectations to exceed goals and targets
• Develop effective business plans that meet and exceed sales goals by gathering, analyzing, and evaluating relevant market, territory, and competitive data and trends to inform business planning and strategy, and to understand current performance
• Work to understand the broader organizational vision, strategy, and values and use them as guideposts for conducting day-to-day activities
• Proactively seek opportunities to collaborate and communicate with counterpart sales reps from other sales teams and with individuals both within and outside their immediate team, and maintain a One Teva mindset
• Proactively share knowledge, ideas, and best practices with cross-functional partners and demonstrate openness to others ideas
  
  

Your Experience And Qualifications

Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.

• Bachelor s degree required
• Minimum of 5 years of pharmaceutical sales experience required, preferably psychiatric or long-acting injectable schizophrenia space
• Experience in the hospital setting with a detailed understanding of the buy-and-bill model, formulary placement, P&T committees, and in-services strongly preferred
• Experience successfully launching products across multiple settings of care
• Ability to operate within complex settings and networks and provide customer insights effectively
• Ability to interact with customers in live and virtual environments and proficiency with technology
• Understanding of reimbursement coverage and pull-through strategies as well as experience in all pertinent settings of business (CMHC, specialty pharmacy, private practice)
• Understanding of the buy-and-bill model
• Leadership skills and ability to collaborate with multiple sales teams
• Proven written and verbal communication skills
• Demonstrated interpersonal skills
• Valid US driver s license and acceptable driving record required
• Candidate must be able to successfully pass background, motor, and drug screening
• Regular travel, which may include air travel and weekend or overnight travel
• Operate a motor vehicle to complete in-person sales activities throughout assigned territory
• Sit for extended periods of time at workstation or mobile equipment
• Perform activities such as computer work, preparing and analyzing data, and extensive reading
• Occasionally lift up to 20 pounds
• May be required to wear personal protective equipment (PPE) as needed on site visits (eg, safety glasses, hearing protection, gloves)