Make Up Artist

CHANEL

Reporting to the Boutique Manager, you will be part of the sales team within our Beauty Boutique (make-up, fragrances and skin-care), and you will contribute to engage our clients by creating a unique and memorable experience.Your main responsibilities are :To embody Chanel values and DNAShare solid knowledge of the brand, its heritage and know-how with clients as well as the team Co-create stories with and for clients, share the brand culture and blend it with the clients personal story Nourish a beauty culture, constantly follow latest trends and be pro-active in self-learning Be a brand ambassador by respecting grooming guidelines at all time To surpass client expectationsCreate a tailor-made experience, offer personalized solutions and ensure excellence in client service in accordance with Chanel s rituals and standards Ensure clients are welcomed in a high-level manner to create a strong relationship with them and ensure brand loyalty Develop cross-selling among all categories in the boutique Handle clients service complaints and requests effectively and according to guidelines Build your own client data base and work on clienteling along with your Manager To be a Make-up ArtistSupport and coach the team by sharing your extensive knowledge in make-up Be creative in terms of make-up applications and grooming as per Chanel standards Give recommendations (action plans, animations, new ideas ) to constantly enhance and boost the make-up category Share best practices with the team to offer make-up during the selling ceremony and develop cross-selling among all categories Be aware of the latest trends in make-up (color trends, techniques, competitors, innovations, digital ) To operate the BoutiqueEnsure the Boutique is perfectly well maintained in respect to the VM guidelines Understand and participate in the operation of the Boutique and provide your Manager with appropriate reports Collaborate with others and contribute to build the success of the Boutique by achieving sales targets and KPIs You will bring: Significant experience as Make Up Artist within a high-end or Luxury Retail environmentYour passion about the field of Beauty, particularly make-upA strong understanding of client experienceExcellent interpersonal, communication skills and sense of initiative, along with a strong intercultural approachFluency in English is a must. Arabic would be an advantage. You are energised by:Fast-paced environmentsHelping clients feel confident, empowered, and beautiful Results driven with excellent communication skills