Lobby Ambassador (Female)

Minor International

Posted 30+ days ago

Experience

1 - 2 Years

Job Location

Abu Dhabi - United Arab Emirates

Education

Diploma(Architecture)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description
  • To welcome the guests, anticipate their needs, and handle guest inquiries in a helpful and attentive Anantara manner.
  • To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
  • To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
  • Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
  • To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
  • To develop a close and harmonious working relationship with all hotel departments.
  • To attend hotel events, daily shift briefings and training to improve professional skills.

Desired Candidate Profile

Qualifications

  • Excellent command in English
  • Speaking second international language is an advantage(eg. German, French Etc.)
  • Similar experience in Front Office
  • Multi tasking ability's
  • Outgoing personality, digitally savvy, training skills will be added advantage
  • High School diploma
  • Previous experience in same position for at least 1 year.
  • Luxury hotel experience is a must
  • Passion for excellent service
  • Excellent team player and great communication skills

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Lobby Ambassador (Female)

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Minor International


https://jobs.smartrecruiters.com/MinorInternational/744000073030305--lobby-ambassador-female-

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