Job Description

Roles & Responsibilities

Know all the pressing instructions and separate for appropriate pressing.
To respect deadlines for guest laundry service.
To check all uniforms, guest garments before and after washing for stains, defects and take appropriate action.
To have a full knowledge and understanding of different textiles and their proper care.
To report any found items to the Supervisor.
To ensure cleanliness and orderliness of work area.
To ensure all the equipment is clean and well maintained.
To co-ordinate closely with laundry attendant to ensure smooth workflow and to assist them in daily operations.
To report any guest comment or complaint to the Laundry Supervisor.
Aware of express service and should be able to answer guest s questions.
Respect key handling procedures.
To respect guest privacy and information confidentiality.
To daily read the logbooks and to be updated with the latest internal information.
To be fully conversant with the Hotel s facilities, opening hours, special events as well as Tourist areas in the country to be able to answer basic guest questions on these subjects.
Responsible for any missing items and mishandled guest articles.
Inspects and sorts cleaned guest articles according to the room number; Ensures they are ready for delivery after verifying they are properly cleaned and pressed
To carry out special projects according to given assignments.

Laundry Pressman SOFITEL

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