KYC Operation Analyst

United States Citigroup

Key Responsibilities:

• Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
• Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
• Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
• Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company/Entity Formation documents, Ownership, Management, etc.)
• Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
• Take responsibility for KYC Record and associated documentation completion from initiation to approval
• Maintain BSU tool current and be able to demonstrate work carried out
• Report workflow progress to supervisor
• Ensure KYC workflow tool is kept up to date, ensuring all mandatory fields, status and commentary reflect an accurate representation of the status at all times
• Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
• Update workflow database regularly throughout the day
• Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
• Escalate any negative news and high-risk cases to RM/PAM/AML Compliance department
• Assist in departmental projects as required
• Lead the remediation activity if any
• Assist in departmental projects as required
• Act as SME within the team and support new joiners
• Manage makers team in absence of TL

Communication / Reporting

• Manage upward communication Huddle updates, escalations, issues/ concerns etc.
• Track and report time log (CMs and Case Researcher) on a daily basis
• Monitor operational metrics required for management level reporting
• Accurate time tracking in the PTS system

Knowledge/Experience:

• 1 2 years experience in banking, finance, or law
• Experience in control/risk or Compliance (AML/KYC) function (an advantage)
• Knowledge and experience of the technologies and processes used in Citi (an advantage)
• Knowledge of European Union regulatory KYC/AML requirements
• Flexible enough to work as per Business timings.
• ACAMS certified (an advantage)

Skills:

• Strong Negotiations skills
• Proficient use of Microsoft Applications (Word, Excel, Access, PPT)
• Excellent written and verbal communication skills.
• Other languages an advantage like French/German/Arabic
• Proficient use of Citi KYC applications (an advantage)
• Customer Services orientated
• Ability to develop strong professional relationships
• Strong research skills
• Accuracy and strong attention to detail
• Ability to multitask and prioritize
• Ability to work well under pressure and tight time frames
• MIS and metrics and efficiency analysis skills
• Pro-active, flexible, have good organizational skills and must be team player.
• Ability to work in a dynamic environment