Juniot IT Support Technician

Emirates

Job Purpose

At Emirates, we believe in connecting the world, to and through our global hub in Dubai, and in constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, were always at the forefront, pushing boundaries. Were on the lookout for exceptional IT professionals to fortify our position as leaders in the industry.

As a Junior IT Support Technician, your role will be to install, maintain, repair and service various computer devices, BRS scan guns and BRS systems used within Emirates Group to maintain the performance levels of the business units.

In This Role, You Will

• Conduct site preparation to complete installation of computer devices and BRS equipment within set time frame.
• Carry out site necessary infrastructure jobs to complete the desktop and telephone installations.
• Configure and deploy new RF BRS scan guns maintenance.
• Conduct the maintenance and servicing of the BRS equipment on a cyclic fashion followed by a workshop bench testing to improve the uptime of the equipment.
• Provide support to engineers and Sr. Technicians in respective teams (BRS, Desktops and server deployment, IT workshop) for installation of new equipments, repair and servicing of faulty equipments to rectify faults.
• Provide second level support on BRS PC scan servers and wired scan guns installed at the Airport.
• Provide second level support on the new technology RF BRS scan guns and ultra-system.
• Carry out basic checks on reported faulty equipments to enable speedy replacement.
• Report faults noticed during periodic maintenance and replace equipment to provide necessary support.
  
  

Qualification

To be considered for this role, you must meet the below requirements:

• 3 years of experience in Information Technology with Data Cabling expertise
  
  

You Will Have An Edge If You Have

• Experience in desktop servicing, installation and cabling of LAN/WAN related network.
• Knowledge of tools such as cable tester, crimping tools, multi meter
• Working knowledge of PCs and office tools i.e. MS word and Email User support