Junior Floor Assistant Manager

Big Mamma Group

Big Mamma is a French restaurant group with a passion for Italian cuisine, founded by Victor Lugger and Tigrane Seydoux. Over the past 10 years, we ve opened 30 vibrant restaurants across France, the UK, Spain, Germany, Belgium, and Italy.

Our mission? To capture the charm and energy of Italy s most beautiful places, creating unforgettable moments and genuine connections with every guest.

After bringing our warm and lively spirit to cities across Europe and the UK, Big Mamma is now making its debut in the United Arab Emirates with a new BIG OPENING in Dubai.

We re on the lookout for passionate and motivated Junior Assistant Manager to join our brand-new restaurant and be part of this exciting new chapter.

For our BIG TEAMS in Dubai, we are looking for the very best JUNIOR ASSISTANT MANAGER

Your Mission:

• Guarantee outstanding service: support the Floor Manager in ensuring excellence, speed, and consistency across the entire restaurant, in line with Big Mamma s standards.
• Oversee the guest experience: ensure warm, attentive, and personalized service for all guests, from arrival to farewell.
• Lead service operations: coordinate the floor team during service, anticipating needs, solving challenges, and ensuring smooth communication between front and back of house.
• Support and develop the team: guide waiters, runners, and hosts during shifts, providing feedback and motivation to keep standards high.
• Uphold hygiene & presentation: make sure every area of the dining room is spotless, organized, and ready to impress at all times.
• Be the operational link: monitor stock for service equipment and uniforms, ensure floor set-up, and assist with any last-minute adjustments.
• Know the offer inside-out: master our menu and wine list to assist both guests and the team with confident recommendations.