IT System and Network Administrator

Network Overdrive, Inc.

About the job IT System and Network Administrator
Network Overdrive Australia is hiring in Dubai
We are looking for a System Administrator to maintain, upgrade and manage Microsoft Azure and 365 Environments as well as Internet & WAN, Managed Security, IP VPN, VoIP, Hosting and Networking for our Corporate customers.
Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of teams and users.
Your goal will be to ensure that our customer's technology infrastructure runs smoothly and efficiently.
Responsibilities
• Accountable for administering Azure Infrastructure, Windows domain servers, file/print servers, application servers which are operational on 24 X 7 basis.
• Install and configure software and hardware
• Manage network servers and technology tools
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls, backups and firewalls
• Upgrade systems with new releases and models
• Develop expertise to train staff on new technologies
• Build an internal wiki with technical documentation, manuals and IT policies
• Optimize productivity of Windows servers and related components to achieve high availability and performance of the various infrastructure and business applications hosted by client IT Department.
• Install, Configure, administer and fine-tune Windows operating systems and components.
• Provide second level support to incidents and ensure timely closure of incidents with SLA compliance.
• Protect Infrastructure Servers from Security threats by timely updating OS patches, security patches and service packs.
• Manage User Accounts, Group permissions in various domains and user base of 4000 accounts.
• Manage internal and external DNS servers
• Troubleshoots and resolves critical hardware and software problems.
• Monitors and tests system performance and provides performance statistics and reports.
• Recommends and executes modifications systems in order to improve efficiency, reliability, and performance.
• Define and perform system backups and recovery procedures to ensure data protection
Provide Support in the following areas :
• MS Azure / Office365
• Connectwise
• Kaseya
• Fortigate Firewalls
• Active Directory
• Server OS
• Server Hardware
• Hyper-V
• File and Print Server
• Windows Active Directory inc Group Policy
• VMware
Requirements and skills
• Proven experience as an Azure and M365 System Administrator.
• Azure Security and Network Administrator or similar role
• Experience with databases, networks (LAN, WAN) and patch management
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Ability to create scripts in Powershell, Bash or other language
• Familiarity with various operating systems and platforms
• Resourcefulness and problem-solving aptitude
• Excellent communication skills
• BSc/Ba in Information Technology, Computer Science or a related discipline; professional certification (e.g.