International Field Operations Manager
Inspire
Posted on 13 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities
- Lead cross-functional team to launch new brands and new licensees/franchisees within your designated region following brand strategies and standards set forth by Inspire Brands. Plans and manages all support for operations and training during new market or new licensee/franchisee launches.
- Evaluate licensee/franchisee operations and training plans within your designated region. Conduct all required audits and market visits in a timely manner and document accordingly. Escalate issues appropriately. Utilize advanced technologies and LMS platforms to enhance operations and training development in the field. Monitor and troubleshoot operational and training KPI s. Develop action plans or provide recognition according to the results.
- Collaborate with your domestic counterparts, other international functions, and licensee/franchisee teams to drive regional and global initiatives. Manage personal expenses and follows all policies/procedures and required administrative duties.
Desired Candidate Profile
Minimum: Bachelors degree or equivalent certification or related field Minimum 5 years of experience in Restaurant Operations, Training, and Project Management Minimum 2 years of experience in Multi-unit Restaurant Operations or Training REQUIRED KNOWLEDGE, SKILLS Or ABILITIES
Global Learning and Development Expertise: In-depth knowledge of adult learning principles and training methodologies. Experience in developing and implementing comprehensive training programs on a regional scale. Planning And Execution Ability to execute learning strategies aligned with organizational goals and market launch plans. Proficiency in project management, including planning, execution, and evaluation of training initiatives. Cross-Cultural Competence Strong understanding of diverse cultural dynamics and business practices in international markets. Ability to adapt training and communication styles to suit various cultural contexts. Leadership And Influence Demonstrated leadership skills with the ability to influence and motivate others. Capacity to lead cross-functional teams and collaborate effectively with various stakeholders. Analytical And Problem-Solving Skills Ability to analyze complex situations, identify learning needs, and develop effective solutions. Skill in assessing the effectiveness of training programs and making data-driven improvements. Language, Communication, And Interpersonal Skills Proficiency in English is essential; additional language skills relevant to key markets are highly advantageous. Excellent verbal and written communication skills, with the ability to clearly convey complex ideas. Strong interpersonal skills, with a focus on relationship-building and stakeholder engagement. Technology Proficiency Familiarity with advanced learning technologies and Learning Management Systems (LMS). Ability to leverage technology to enhance learning experiences and track program effectiveness. Budget And Resource Management Experience in managing budgets and allocating resources efficiently. Skill in overseeing financial aspects of training programs, particularly in new market launches. Adaptability And Resilience Flexibility to adapt to changing business needs and environments. Resilience in facing challenges and navigating complex market entry scenarios. Regulatory Compliance And Brand Alignment Knowledge of international regulatory compliance related to training and market launches. Commitment to upholding brand standards and protecting trademark integrity
Company Industry
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Inspire
Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby s, Baskin-Robbins, Buffalo Wild Wings, Dunkin , Jimmy John s, and SONIC restaurants worldwide. We re made up of some of the world s most iconic restaurant brands, but we re much more than just a restaurant company. We re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple it s an experience. At Inspire, that s our purpose: to ignite and nourish flavorful experiences.