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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Housekeeping Supervisor is responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
KEY RESPONSIBILITES
- Supervise the implementation of housekeeping standards and procedures in relation to:
- Bedroom service
- Bathroom service
- Valet service
- Cleaning service
- Linen maintenance
Recommended changes to these standards and training needs on an ongoing basis.
- Maintain a current and thorough knowledge of all housekeeping systems.
- Assign tasks/rooms to the Housekeeping staff and show presence on the floors .
- Ensure maintenance of the equipment used by the employees and ensure that it is cleaned and stored correctly.
- Ensure that all vacuuming, polishing, carpet care, general cleaning is done in a professional manner and according to established schedules.
- Open and close the shift and ensure effective shift hand over.
- Prioritise arrival rooms.
- Liaise with Front Office for guest and hotel requirements.
- Ensure guest valet is processed and delivered in a timely manner.
- Co-ordinate special projects (e.g. site rooms, vermin control, window and carpet cleaning, room inventories)
- Manage all special requests made by guests
- Ensure consistency within the department
- Manage lost property for the hotel
Desired Candidate Profile
Minimum 2 years experience in the same role in a 4/5* hotel.
- Friendly, polite, and courteous nature.
- Ability to work cohesively with fellow colleagues as part of a team.
- Ability to work well under pressure in a fast paced environment.
- Flexibility to respond to a range of various work situations.
Company Industry
Department / Functional Area
Keywords
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The First Group
The First Collection Marina is part of em>The First Collection/em> portfolio, an award-winning brand embodying authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with their own character, transcend conventional stays, offering immersive experiences designed for genuine connections./p>
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with The First Collection Marina. The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
https://careers-thefirstgroup.icims.com/jobs/7199/jobdetails/job