Housekeeping Supervisor

Talentmate

Responsibilities

• Supervise a team of housekeeping staff, ensuring high-quality cleaning activities.
• Inspect hotel rooms and public areas to maintain hotel cleanliness standards.
• Coordinate daily housekeeping operations and staff schedules efficiently.
• Train new housekeeping staff on cleaning protocols and customer service expectations.
• Resolve guest complaints related to housekeeping services efficiently and courteously.
• Manage inventory supplies, including cleaning products and linens, efficiently.
• Conduct regular meetings with housekeeping staff to communicate policies and procedures.
• Ensure compliance with health, safety, and hygiene standards within the property.
• Maintain accurate records of housekeeping activities and inventory usage.
• Report any maintenance issues or safety hazards encountered during inspections.
• Assist in organizing special cleaning and deep cleaning projects as required.
• Support management with staffing needs and housekeeping budget management.

Requirements

• High school diploma or equivalent qualification required for applicants.
• Proven experience in housekeeping management or supervisory roles is essential.
• Strong leadership abilities with excellent communication skills, both written and verbal.
• Ability to work flexible hours, including weekends and holidays, as needed.
• Exceptional organizational and multitasking skills for a fast-paced environment.
• Knowledge of cleaning and sanitation products, techniques, and methods.
• Proficiency in Microsoft Office suite and housekeeping management software.