Hindi-Speaking Customer Experience Officer

XM

The main responsibilities of the position include:

• Deal with clients inquiries via live chat, email and telephone
• Perform personal clientele analysis and take actions as required
• Handle client inquiries appropriately and ensure that high level service is provided
• Promote available products and services to clients
• Develop and maintain excellent relationships with prospective and existing clients
• Cooperate effectively with other departments as required
• Contribute to team effort by achieving targeted results

Main requirements:

• Fluent Hindi speaker with excellent oral and written skills in English
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy

Benefit from:

• Attractive remuneration package
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Let s Connect Intro Chat with Talent Acquisition
• Deep Dive First Interview with Your Future Team
• Speak Your Strength Language Proficiency Check
• Show Your Skills Live Technical Session