Head of Business Continuity & Resilience

Mashreq Corporate & Investment Banking Group

Leadership In Business Continuity And Resilience

Develop and execute a forward-looking enterprise resilience strategy that ensures the bank s ability to mitigate disruptions and maintain critical operations.
Design and implement a comprehensive Operational Resilience Framework, aligned with regulatory guidelines and internal risk appetite
Embed a culture of resilience across all business groups, aligning continuity practices with organizational objectives.
Ensure alignment with regulatory requirements and global resilience standards.

Ensure that resilience plans are regularly reviewed and updated to reflect changes in the business environment and emerging risks
Increase the organization awareness and importance of Business Continuity and Resilience and provide regular training
Chair or participate in operational resilience and risk governance committees

Oversee the development and execution of resilience testing programs, including severe but plausible scenarios

Comprehensive Business Continuity Planning And Oversight

Identify and map Important Business Services & processes and define impact tolerances in line with regulatory requirements.
Lead the integration of operational resilience with business continuity, disaster recovery, third-party risk management, and incident response strategies
Lead the design, implementation, and testing of robust business continuity and crisis management plans across organization.

Conduct regular business impact analyses to assess the potential impact of disruptions on the organization

Continuously monitor resilience metrics and key performance indicators (KPIs) to assess the organization's resilience

Risk Assessment and Vulnerability Management

Conduct enterprise-wide risk assessments to identify potential vulnerabilities that could impact business continuity.
Develop risk mitigation strategies to enhance operational adaptability and minimize downtime.

Leadership In Crisis Response And Recovery

Serve as the senior lead during disruptions, facilitating effective decision-making and coordination of recovery efforts.
Establish and maintain a crisis communication framework to ensure timely and accurate dissemination of information.
Stakeholder Engagement And Cross-Functional Collaboration
Act as a key liaison with regulatory authorities, auditors, and external stakeholders to align continuity efforts with industry standards.
Foster collaboration across business units to enhance resilience and ensure seamless integration of continuity practices.
Engage senior stakeholders across business, IT, risk, and compliance to embed a culture of resilience.
Deliver training and awareness programs across the organization to improve understanding of resilience responsibilities.
Coordinate responses to major incidents, including crisis communication and escalation processes
Collaborate with third-party risk, IT, and cyber teams to assess resilience in technology and vendor ecosystems.

Ensure contracts and SLAs support continuity and recovery expectations for outsourced services
Continuous Improvement And Innovation

Leverage emerging technologies and data analytics to optimize business continuity planning and enhance organizational resilience.
Champion innovation in resilience strategies, ensuring the organization remains agile in response to evolving risks.

People Leadership And Talent Development

Foster a high-performing team by mentoring and developing talent within the Enterprise Business Continuity and Resilience function.
Create a culture of accountability and innovation within the team, ensuring delivery of key objectives.