Guest Service Associate Tamr Inn Hotel

Multiple VacanciesEmployer Active

Posted 2 hrs ago

Experience

1 - 5 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Hotel Management

Nationality

Any Nationality

Gender

Any

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

  • Welcome guests with a warm and friendly demeanor, creating a positive first impression that sets the tone for their experience.
  • Efficiently manage check-in and check-out processes, ensuring all guest requests are handled swiftly and accurately.
  • Provide detailed information about hotel services, local attractions, and amenities, enhancing the guest's overall experience.
  • Resolve guest inquiries or complaints promptly, demonstrating problem-solving skills and a commitment to customer satisfaction.

Desired Candidate Profile

  • High school diploma or equivalent; a degree in hospitality or a related field is a plus.
  • Previous experience in a customer service role, preferably in the hospitality industry, with at least 1-2 years of experience.
  • Knowledge of hotel management software and reservation systems to facilitate efficient service.
  • Fluency in English is required, and proficiency in additional languages is highly desirable to cater to diverse guests.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Front Office Associate

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Tamr Inn Hotel

Tamr Inn Hotel is a modern 4-star hotel located in the heart of Deira, Al Muteena, Dubai.  We feature 141 stylish rooms and suites, complete with spa, Moroccan bath, sauna, steam rooms, an outdoor pool and fitness centre — designed to serve both business and leisure guests.  Strategically positioned minutes from Salah Al Din Metro Station, Al Ghurair Centre, Dubai Creek and Dubai International Airport, our hotel offers convenience and genuine Arabian hospitality.

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