Guest Relations Executive SARA Group

Employer Active

Posted 6 hrs ago

Experience

1 - 3 Years

Job Location

Dubai - United Arab Emirates

Education

Diploma(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

What You'll Do:
  • Greet and welcome guests and customers with professionalism and warmth
  • Provide accurate information and assistance to meet guest needs
  • Respond to inquiries and resolve concerns quickly and effectively
  • Support sales team in the sales process
  • Assist with administrative tasks as required
  • Identify opportunities to enhance the guest experience and suggest improvements
  • Represent the company s values and image in all interactions
What We're Looking For:
  • Customer Focus: You re passionate about delivering outstanding service and creating positive experiences
  • Genuine Communication & Team Spirit: You connect authentically with guests and colleagues, bringing positivity and collaboration to the workplace
  • Professionalism & Presence: You have a polished appearance, confidence, and approachable demeanor
  • Smart Execution: You can multitask, prioritize, and handle pressure effectively
  • Resilience & Adaptability: You maintain composure through challenges and embrace continuous improvement
  • Growth Mindset: You re eager to learn, develop, and contribute to elevating the customer experience

Desired Candidate Profile

  • Bachelor s degree or Diploma in Hospitality, Business Administration, or related field
  • 1 3 years of experience in guest relations, front desk, hospitality, or customer service
  • Excellent communication skills in Arabic and English
  • Strong interpersonal skills with a customer-first attitude

Company Industry

Department / Functional Area

Keywords

  • Guest Relations Executive

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SARA Group

At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things!
This Guest Relations Executive position is part of our Customer Experience team, dedicated to delivering exceptional service and creating memorable moments for every guest and visitor. As the first point of contact, you will embody our values by ensuring a warm welcome, professional assistance, and a seamless experience that reflects the SARA brand.

Read More

https://app.whitecarrot.io/share/careers/sara-group/job/2af6bd0d-a762-4671-894e-a06097718c15