Guest Relation Officer/ tele caller EEKA LUXE TOURISM LLC
Multiple VacanciesEmployer Active
Posted 2 hrs ago
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Experience
2 - 8 Years
Monthly Salary
AED 2,200 - 4,000 ($595 - $1,081)
Job Location
Education
Bachelor of Hotel Management(Hotel Management), Bachelor of Arts(Communication)
Nationality
Any GCC National, Any Arab National
Gender
Female
Benefits
Accomodation, Transportation, Commission
Vacancy
5 Vacancies
Job Description
Roles & Responsibilities
Make outbound calls to potential customers (leads provided).
Proactively engage with guests via phone, email, and in-person to address inquiries and resolve issues efficiently, ensuring a seamless experience.
Handle guest complaints with empathy and professionalism, finding effective solutions and escalating issues when necessary to ensure guest satisfaction
Desired Candidate Profile
High school diploma or equivalent is required; a degree in hospitality or a related field is a plus.
Possess excellent verbal and written communication skills, with fluency in English and any additional languages as a plus.
Minimum of 1-2 years of experience in a guest relations/tele calling or customer service role within the hospitality industry is preferred.
Employment Type
- Full Time
Department / Functional Area
Keywords
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EEKA LUXE TOURISM LLC