Group Security - Facilities Protection Security Coordinator

Emirates

Job Purpose

To provide a support service to operation related issues in order to ensure compliance and consistency with security policies, the Airline Security Program (ASP) and Security Management System (SEMS). Collate record, analyse and assist in investigating, alerting and reporting all irregularities that may result in the non-conformity of the organizations Security Policy.

The role involves monitoring and reporting security irregularities, maintaining accurate records for audits, supporting administrative and logistical operations, and assisting in investigations related to lost items, incidents and fraud.

Job Outline

• Generic Support the security operations with regards to statistics, logistics, roster patterns and administration etc.
• Conduct effective performance reviews, implementation of training/development initiatives and consistent application of company policy.
• Maintain documents, manuals and records for auditing purposes, ensuring they are kept up to date. Contribute in the review of standard operating procedures, contracts and other relevant documents that have an impact on operations.
• Facilities and Accommodation Support the controller in the daily management of security requirements e.g. extra requirements in relation to parking, VIP visitors etc.
• Review all reported incidents received on a daily basis and make decisions on action required e.g. fights in accommodation/lost items etc.
• Prepare and maintain the ticket and credit card fraud database in order to ensure correct storage and retrieval of passenger data. Prepare fraud alerts for network stations so that the security officer can disseminate in a timely manner to prevent fraud.
• Coordinate investigation work and assist in the process of evidence gathering for cases involving staff of the Emirates Group.
• Independently undertake the less complex investigations and provide a report with recommendations.
• Record, collate, analyse and report data that will support the administration activities, customer complaints and compliments.
  
  

Qualification

Qualifications & Experience

• + 5 years experience, preferably in Aviation Security or similar function
• 12 years of education or equivalent
• Experience in aviation, supervision and root cause analysis would be advantageous.
• Ability to write reports in a comprehensive manner and computer literate is a must.
• Fraud Prevention/Investigation
• Experience in investigation would be advantageous
• Operations
• Experience in risk assessment would be advantageous