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Experience
1 - 3 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
-
Greet and welcome guests in a professional and friendly manner.
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Perform check-in and check-out procedures efficiently.
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Handle reservations, modifications, and cancellations accurately.
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Answer phone calls and respond to guest inquiries professionally.
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Coordinate with Housekeeping, Reservations, and other departments to meet guest needs.
-
Manage guest complaints and escalate when necessary.
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Ensure compliance with Accor service standards.
Desired Candidate Profile
Qualifications & Skills
-
Saudi nationality (mandatory).
-
Diploma or Bachelor s degree in Hospitality, Tourism, or related field (preferred).
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Minimum of 1 year experience in Front Office or Customer Service.
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Fluency in English (spoken and written) is required.
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Strong communication and interpersonal skills with a professional appearance.
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Ability to work in shifts (morning, evening, night).
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Knowledge of Opera PMS or equivalent hotel systems is an advantage.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Front Office Agent
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NOVOTEL
Novotel Al Anoud, part of Accor Group, is a premium hotel in Riyadh that offers world-class hospitality services. We strive to create a memorable guest experience by combining innovation, comfort, and exceptional service. Join us and be part of a dynamic team driving digital transformation in hospitality
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