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Escalations Jobs in UAE

Escalation Specialist

Resolve complex customer complaints, analyze feedback, collaborate with teams, and enhance customer experience through effective solutions and training initiatives.

30+ days ago
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Back Office Assistant

Sawa International
  • 1 - 6 Years
  • Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

Easy Apply30+ days ago

Contact Centre Manager

Confidential Company

  • 8 - 15 Years
  • Dubai - United Arab Emirates (UAE)

Manage call centre operations, drive customer satisfaction, improve efficiency, and lead a team while ensuring compliance and performance monitoring.

Easy Apply30+ days ago

Senior Officer Financial Institutions Sanctions

Commercial Bank of Dubai

Responsible for reviewing sanctions alerts, mitigating compliance risks, advising on international sanctions, and conducting training sessions for compliance culture.

4 Nov

Sanctions Officer

Commercial Bank of Dubai

Responsible for reviewing Sanctions alerts, mitigating compliance risks, providing guidance on international trade sanctions, and fostering a compliance culture.

27 Oct

Service Manager

Altron
  • 5 - 10 Years
  • Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Manage electromechanical infrastructure services, ensuring compliance, service quality, and stakeholder communication while driving business development and project management.

Easy ApplyEmployer Active24 Oct

Director, Business Enablement & Optimization

Emirates Development Bank
  • 12 - 15 Years
  • Abu Dhabi - United Arab Emirates (UAE)

Oversee IT change portfolio, manage backlog prioritization, ensure alignment with business objectives, and facilitate governance and reporting for effective outcomes.

Easy Apply31 Oct

On-site - Incident Manager

Manage incident lifecycle, coordinate with IT teams, ensure compliance with ITIL, and enhance customer processes while delivering excellent service.

30+ days ago

Quality Assurance Executive (Customer Service in E-comm) - Grandiose

Ghassan Aboud Group FZE

Ensure quality assurance and customer service in eCommerce by monitoring operations, handling escalations, and managing customer complaints effectively.

Easy ApplyMultiple Vacancies30+ days ago

Specialist Customer Solutions

Assist customers in resolving issues, enhance satisfaction, drive digital adoption, and ensure compliance while managing customer service operations effectively.

10 Nov

Security Platform Engineer

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

30+ days ago

Cluster Reservation Agent

Marriott International

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while following company procedures and maximizing revenue.

Employer Active14 Nov

Reservations Agent

Marriott International

Process reservation requests, verify room availability, explain policies, accommodate special requests, and maintain guest relations while following company standards.

13 Nov

Multi Property Reservations Sales Agent (Arabic Speaker)

Marriott International

Process reservations, manage guest needs, explain policies, maximize revenue, maintain professionalism, and support team goals in a hospitality environment.

11 Nov

Senior Integration Architect (Oracle Health)

Oracle

Manage client relationships, develop integration strategies, provide domain expertise, and mitigate risks in Healthcare Information Technology projects.

Easy Apply7 Nov

Assistant Reservations Manager

Marriott International

Responsible for maximizing revenue through effective reservation management, guest interaction, and strategic pricing in a luxury hotel environment.

7 Nov

Multi-Property Reservation Agent

Marriott International

Process reservations, changes, and cancellations while ensuring guest satisfaction and compliance with company policies; requires high school diploma.

3 Nov

Senior Automation & AI Manager

careem

Manage automation programs, drive data analytics, and implement AI solutions to enhance customer service and operational efficiency across various business verticals.

31 Oct

Multi-Property Leisure and Business Travel Agent

Marriott International

Process reservations, accommodate guest needs, explain policies, maximize revenue, and maintain professional relationships while ensuring confidentiality and quality standards.

29 Oct

Project Manager

Commercial Bank of Dubai

Deliver projects on time and within budget, manage stakeholders, and improve IT capabilities while ensuring compliance and quality standards.

28 Oct

Reservations Sales Agent - Marriott Al Forsan

Marriott International

Process reservation requests, ensure guest satisfaction, maintain confidentiality, and maximize revenue through effective communication and relationship building.

27 Oct

Manager, Sales Governance & Oversight

Commercial Bank of Dubai

Lead governance for external sales agencies, design incentive structures, manage vendor compliance, and ensure alignment with regulatory standards and customer experience.

27 Oct

Reservation Agent (Arabic Speaker)

Marriott International

Process reservations, changes, and cancellations while ensuring guest satisfaction and compliance with policies; requires high school diploma and Arabic language skills.

27 Oct

Facilities Management and Administration Officer

Commercial Bank of Dubai

Assist in planning and executing facilities management activities, ensuring compliance, vendor relations, and effective communication with stakeholders.

17 Oct

Complex Reservations Agent

Marriott International

Process reservations and cancellations, explain policies, maximize revenue, and maintain relationships; requires high school diploma and no experience.

30+ days ago

Data Center Program Manager - IT/Network and Compliance

Microsoft

As a successful Datacenter Program Manager IT/Network/Compliance, your success will be measured by: Follow and adhere to safety and security policies and procedures. Report imme...

30+ days ago

Senior Escrow Manager

Commercial Bank of Dubai

Lead and grow Escrow Services portfolio, drive client acquisition, ensure compliance, and enhance operational excellence with a strong regulatory network.

30+ days ago

Manager, Operational Risk Framework

Commercial Bank of Dubai

Develop and manage operational risk frameworks, implement risk assessments, and enhance control environments while ensuring compliance with banking regulations.

30+ days ago

IT Helpdesk Specialist

united arab emirates university

Responsible for providing technical support, incident tracking, and customer satisfaction in a dynamic 24X7 environment, requiring strong communication and analytical skills.

30+ days ago

Officer, Business Process Controls ( UAE National )

Commercial Bank of Dubai

Support Business Process Controls by ensuring compliance with policies, conducting audits, analyzing reports, and managing operational tasks in banking.

30+ days ago

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