Escalations Jobs in UAE

• 3 - 5 Years
• Dubai - United Arab Emirates

Manage critical production outages, provide technical support, analyze system architecture, and ensure production quality while collaborating with teams.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Responsible for outbound calling, record maintenance, escalation management, and documentation while providing excellent customer service in the telecom industry.

• 0 - 6 Years
• Dubai - United Arab Emirates (UAE)

Lead customer service team to enhance operational efficiency, manage escalated complaints, and drive customer satisfaction using data-driven decision making.

• 2 - 7 Years
• Abu Dhabi - United Arab Emirates

Establish and improve incident management processes, integrate observability tools, and lead root cause analysis while ensuring compliance and documentation.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates

Establish and improve incident management processes, integrating observability tools, while ensuring compliance and effective communication during high-severity incidents.

• 8 - 10 Years
• United Arab Emirates - United Arab Emirates

Responsible for troubleshooting, incident handling, network monitoring, and technical support in Fixed Voice and IGW Network, requiring strong communication and analytical skills.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Ensure quality assurance and customer service in eCommerce by monitoring operations, handling escalations, and managing customer complaints effectively.

• 5 - 7 Years
• Dubai - United Arab Emirates

Provide user support, troubleshoot cloud technologies, mentor team members, and possess strong skills in network monitoring, programming, and customer service.

• 3 - 10 Years
• Dubai - United Arab Emirates

Ensure compliance with service-level commitments, manage vendor relationships, drive automation, and support incident response in a fast-paced environment.

• 5 - 15 Years
• Dubai - United Arab Emirates

The role involves product positioning, customer needs assessment, solution presentation, project planning, and managing customer escalations in presales activities.

• 7 - 9 Years
• Dubai - United Arab Emirates

The role involves customer health monitoring, driving outcomes, advocacy, enablement, strategic planning, and risk mitigation in digital transformation.

• 8 - 10 Years
• Dubai - United Arab Emirates

The role involves managing operational risks, implementing controls, and ensuring compliance while supporting business strategies and governance frameworks.

• 8 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage handover operations, ensuring customer satisfaction, timely unit delivery, and effective resolution of escalations while collaborating across teams.

• 0 - 5 Years
• United Arab Emirates - United Arab Emirates

Process reservations, changes, and cancellations while maximizing revenue, ensuring guest satisfaction, and maintaining company standards and confidentiality.

• 0 - 2 Years
• Dubai - United Arab Emirates

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while following company standards and procedures.

• 0 - 2 Years
• United Arab Emirates - United Arab Emirates

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while ensuring compliance with company standards.

• 0 - 5 Years
• Dubai - United Arab Emirates

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while adhering to company standards and confidentiality.

• 0 - 2 Years
• United Arab Emirates - United Arab Emirates

Process reservation requests, verify room availability, explain policies, and maintain guest relations while adhering to company standards and confidentiality.

• 2 - 7 Years
• Dubai - United Arab Emirates

Conduct in-depth analysis of AML alerts, document findings, ensure compliance, and possess strong communication and analytical skills with a background in investigations.

• 0 - 2 Years
• Dubai - United Arab Emirates

Process reservation requests, verify room availability, explain policies, accommodate special requests, and maximize revenue through effective sales techniques.

• 0 - 4 Years
• Dubai - United Arab Emirates

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while following company standards and procedures.

• 0 - 10 Years
• Dubai - United Arab Emirates

Ensure professional communication, process reservations, accommodate special requests, and maximize revenue while maintaining confidentiality and team collaboration.

• 2 - 4 Years
• Dubai - United Arab Emirates

Process reservation requests, explain policies, accommodate special requests, and maintain guest relations while following company procedures and maximizing revenue.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Process reservation requests, explain policies, maximize revenue, maintain guest relations, and comply with company standards in a professional manner.

• 3 - 6 Years
• Dubai - United Arab Emirates

Manage the Due Diligence Team, ensuring compliance with regulations, KYC procedures, and providing training in banking and finance.

• 3 - 6 Years
• Dubai - United Arab Emirates

Responsible for investigating unusual transactions, preparing Suspicious Transaction Reports, and supporting Anti-Money Laundering investigations with strong analytical skills.

• 5 - 7 Years
• Dubai - United Arab Emirates

Lead and grow Escrow Services portfolio, drive client acquisition, ensure compliance, and enhance operational excellence with a strong regulatory network.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Manage network and security operations, lead a technical team, ensure service excellence, and implement information security management systems.

• 8 - 10 Years
• Dubai - United Arab Emirates

Oversee portfolio management and strategic direction of wealth and investment products, ensuring compliance and driving revenue growth through innovative solutions.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates

Responsible for providing technical support, incident tracking, and customer satisfaction in a dynamic 24X7 environment, requiring strong communication and analytical skills.