Escalation Management Jobs in Egypt

• 1 - 7 Years
• Egypt - Egypt

Manage complex projects, coordinate plans, ensure quality, handle customer issues, mentor team, and possess strong communication and problem-solving skills.

• 8 - 13 Years
• Cairo - Egypt

Manage complex projects, coordinate plans, ensure quality, mentor team, and possess customer service skills with technical affinity.

• 5 - 7 Years
• Cairo - Egypt

Lead and inspire customer service teams, develop strategies for loyalty, manage performance metrics, and resolve complex issues with strong communication skills.

• 0 - 2 Years
• Egypt - Egypt

The role involves collaborating with sales teams, developing sales strategies, managing contracts, and requires strong communication skills and a passion for technology.

• 7 - 12 Years
• Egypt - Egypt

Lead merchant support operations, optimize processes, manage performance metrics, and mentor teams while ensuring high-quality service delivery and stakeholder collaboration.

• 2 - 6 Years
• Cairo - Egypt

This role involves partnering with sales teams, developing strategies, managing contracts, and requires strong communication and sales skills with a focus on technology.

• 2 - 4 Years
• Cairo - Egypt

Manage compliance with government authorities, track permits, and ensure timely reporting while effectively liaising with stakeholders in Quick Commerce.

• 5 - 7 Years
• Alexandria - Egypt

Provides technical support, maintenance, and installation for medical equipment, ensuring compliance, documentation, and customer satisfaction while identifying sales opportunit...

• 1 - 5 Years
• Egypt - Egypt

Manage escalated complaints, conduct investigations, improve customer experience, and collaborate with teams; requires a degree and customer service experience.

• 3 - 6 Years
• Giza - Egypt

Manage complex corporate queries, drive specialized teams, analyze customer data, and ensure high-quality service while training staff and implementing systems.

• 5 - 11 Years
• Giza - Egypt

Ensure quality checks, manage call center applications, oversee onboarding, and require bilingual candidates with customer service experience in financial institutions.

• 5 - 10 Years
• Egypt - Egypt

Lead customer service team, enhance customer satisfaction, manage complaints, develop processes, and collaborate across departments with strong leadership and analytical skills.

• 7 - 9 Years
• Giza - Egypt

Oversee call center operations, develop performance metrics, recruit and train staff, resolve customer issues, and enhance customer experience through data analysis.

• 5 - 7 Years
• Cairo - Egypt

Develop and implement customer service strategies, lead a team, analyze feedback, and enhance client satisfaction with strong leadership and communication skills.

• 5 - 7 Years
• Giza - Egypt

Supervise daily operations, lead teams, monitor performance metrics, and enhance customer service quality while ensuring effective communication and technical support.

• 2 - 7 Years
• Giza - Egypt

Manage customer service operations, including order management, account support, and warranty issues while ensuring effective communication and team leadership.