Doorman RAFFLES

Employer Active

Posted 5 hrs ago

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

KEY ROLES & RESPONSIBILITIES

  • To be well groomed at all times; to greet guests with the most hospitable attitude upon arrival at the hotel, and to offer assistance at all times
  • Maintain the entrance and main door areas to ensure they are clean and tidy, free of obstacles and ensure that traffic through the driveway is controlled and organized
  • Adhere to guest contact standards at all times
  • Provide current knowledge of the services and facilities offered by the Hotel
  • Assist guests in and out of taxis and other vehicles and assist to remove baggage from vehicles
  • Obtain taxis for guests as required
  • Assist guests with requests for transport and other information
  • Knowledgeable of the events of the day and of daily Hotel activities
  • Knowledgeable of VIP guests and whenever possible address such guests by name
  • Has presence and alerts Security or Duty Manager of suspicious looking person(s)

Desired Candidate Profile

PERSONAL ATTRIBUTES

  • Good English language verbal communication skills /li>
  • Ability to work cohesively with co-workers and managers as part of a team
  • Ability to be attentive to guest needs, remaining calm and courteous at all times
  • Ability to promote positive relations with hotel residents and patrons
  • Ability to exercise good judgment with difficult guests
  • Understanding and ability to work in a multi-cultural environment

QUALIFICATIONS

  • Secondary education

EXPERIENCE

  • Minimum one year s experience in the customer service or hospitality industry

Company Industry

Department / Functional Area

Keywords

  • Doorman

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