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Experience
10 - 15 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Key Responsibilities
- Partner closely with Product, Finance, Sales, and Operations teams to evaluate product performance, identify improvement opportunities, and deliver actionable recommendations
- Lead and support initiatives aimed at increasing operational efficiency across SSO activities. Conduct deep product-level analyses to uncover areas for optimization
- Identify and communicate key market trends, evolving customer needs, and growth opportunities aligned with SSO priorities. Leverage data from Services teams (e.g., Insights & Enablement, Customer Success), Product verticals, and regional sources
- Gather insights from internal and external security product experts to enhance product positioning and support market research and trend analysis
- Deliver structured, ongoing competitive analysis to inform strategic decisions, product development, and feature innovation.
- Provide insights and reporting to the SSO Product Council to support product evaluations and prioritization efforts.
- Facilitate regional product discovery workshops and insights sessions in partnership with Product teams to inform development and capture new requirements.
- Contribute to the development of quarterly business reviews for the Business Integration & Excellence team and broader SSO group, ensuring alignment with our Mastercard objectives and transparency
- Define, track, and report on executive-level KPIs and overall SSO performance, ensuring leadership has clear visibility into progress against strategic objectives
Desired Candidate Profile
Bachelor s degree in business, Economics, Data Science, or related field (MBA or equivalent is a plus)
Proven experience in a similar role across product insights, performance management and product research
Strong analytical and strategic thinking skills, with ability to connect data to business priorities
Experience managing senior stakeholders and cross-functional teams
Excellent communication skills, with a talent for storytelling using data
Experience in consulting or competitive intelligence is highly desirable
Company Industry
Department / Functional Area
Keywords
- Director
- Product Management
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MasterCard
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.