Desktop Support Engineer
AlFuttaim
Employer Active
Posted 6 hrs ago
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Experience
2 - 6 Years
Job Location
Education
Bachelor of Technology/Engineering
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Title
Desktop Support Engineer Dubai, UAE
Job Description
Desktop Support Engineer Dubai, UAE
Position Overview
The Desktop Support Engineer Dubai, UAE will provide first-line technical support to employees, ensuring desktops, laptops, applications, and network systems function smoothly. The role involves troubleshooting hardware and software issues, maintaining Active Directory accounts, and supporting IT security and upgrade initiatives to ensure business continuity.
Location: UAE
Location: Dubai
Industry: Information Technology
Function: Desktop Support
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
What You ll Do
* Provide technical support to users for hardware, software, and desktop issues
* Diagnose and resolve system problems promptly to minimize downtime
* Install, configure, and upgrade desktops, laptops, and related devices
* Manage and maintain user accounts in Active Directory environments
* Assist with deployment and maintenance of software and updates
* Support the IT team in network troubleshooting and server-related tasks
* Document support activities and maintain accurate logs
* Train and guide users on IT procedures and processes
* Perform backups and support data recovery operations when required
* Monitor system performance and recommend improvements
* Ensure compliance with IT security standards and company policies
* Assist in large-scale IT projects and infrastructure upgrades
Ideal Profile
* Bachelor s degree in Computer Science or related discipline preferred
* Minimum 2 years of experience in desktop support roles
* Strong knowledge of Windows and Mac operating systems
* Proficiency with Active Directory and network protocols
* Familiarity with VPN technologies and remote support tools
* Excellent communication and customer service skills
* Strong problem-solving abilities with a proactive approach
What We Offer
* Opportunity to support critical IT operations for a leading organization in Dubai
* Work with modern technologies and contribute to IT infrastructure projects
* Competitive salary with professional growth opportunities
* Collaborative team culture with focus on user satisfaction
Company Industry
Department / Functional Area
Keywords
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