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Experience
1 - 7 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Main Responsibilities
- Monitor procedures to ensure on-time delivery, customer satisfaction and consistency - escalate concerns and customer satisfaction risks
- Manage team performance and efficiency and make recommendations for process improvements resulting in increased quality of service and customer satisfaction
- Oversee training and development of delivery team
- Organize resources so that deliveries and services are carried out in the utmost efficient and timely manner possible.
- Resourcefully solve any issues that arise and seize control of any problematic situation
Knowledge and competency
- Maintain a positive and professional approach with coworkers
- Devise ways to optimize logistics procedures
- Ensure the smooth operations of a variety of channels, aiming for maximum efficiency.
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
- Reliable and trustworthy
- A well-spoken, strong communicator
Desired Candidate Profile
Qualifications
- Must have had a minimum of 1 year of previous proven experience as a logistics coordinator or similar position
- Must have fleet management experience and is able to manage many vehicles
- Familiar with optimizing drivers' routes using technology
- The candidate must have great record-keeping abilities and a customer-oriented approach.
- Must have logistics experience in Jeddah
- Must be currently present in KSA or willing to relocate to KSA
- Must be a proficient communicator in English
- Must be proficient with Microsoft Office tools
- Experience in customer service will be appreciated
- Ability to work with little supervision and track multiple processes
- The ability to communicate in multiple languages is a major plus
- Experience with large, well-known, or international companies is a major advantage
Personality
- Strong communicator
- Pleasant personality and able to lead with empathy and patience
- Stays calm under pressure
- Works well with others
Company Industry
- IT - Software Services
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- Delivery Coordinator
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