D2C Channel Manager
Glanbia
Employer Active
Posted on 19 Sep
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Experience
5 - 7 Years
Job Location
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
1. D2C Business Strategy & Execution.
- Own the P&L for the D2C channel.
- Develop and implement a comprehensive growth roadmap for Optimum Nutrition owned e-commerce platform.
- Identify new digital opportunities and emerging trends to stay ahead in the D2C space.
2. Online Store & Platform Management
- Oversee day-to-day operations of the brand s D2C website including product catalogue management, UI/UX, pricing, offers, and merchandising.
- Partner with external Fulfilment Partner as well as Internal cross-functional teams (tech, supply chain, legal, CS) to ensure seamless backend and frontend performance.
- Drive acquisition, conversion, and retention through customer-centric design and experience.
3. Campaigns & Consumer Marketing
- Plan and execute marketing campaigns (performance, email, social, influencer) in collaboration with internal marketing and external agency teams.
- Leverage content, storytelling, and product education to boost traffic and engagement.
4. Data & Analytics
- Monitor and analyse site performance, consumer behaviour, marketing KPIs, and conversion metrics.
- Use insights to optimize campaigns, user experience, product placement, and digital funnels.
5. Cross-Functional Collaboration
- Collaborate with brand, product, supply chain, finance, and global teams to ensure alignment of the D2C strategy with business priorities.
- Ensure inventory health, customer SLAs, and financial discipline across channels.
Desired Candidate Profile
Qualification & Experience Requirements
- Bachelor s degree in Business, Economics, Marketing, or related field.
- 5 7 years of experience in digital commerce, preferably with D2C brands in FMCG/nutrition/consumer/beauty/premium goods.
- Proven track record in running end-to-end D2C operations.
- Strong analytical, commercial, and project management skills.
- Experience working with CMS, CRM tools, and marketing automation platforms.
Success Metrics:
- D2C Revenue and Profitability Targets
- Website Traffic, Conversion Rate & CAC
- Customer Retention & LTV
- Campaign ROI and Engagement Rates
- On-time & accurate order fulfilment
Preferred Attributes:
- Passion for health, wellness, and fitness.
- Entrepreneurial mindset with a strong sense of ownership.
- Ability to operate in a fast-paced, matrixed global environment.
Department / Functional Area
Keywords
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