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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Develop and implement the hotel s annual digital marketing strategy and budget, covering all relevant channels.
Collaborate with key stakeholders (Sales, Revenue Management, PR, F&B, and Corporate Marketing) to contribute to the overall commercial strategy.
Design and execute comprehensive quarterly and yearly e-commerce plans for both direct and third-party platforms.
Manage all digital marketing efforts including SEO/SEA, paid media, social media, CRM/email campaigns, display advertising, programmatic buying, influencer partnerships, and Metasearch.
Monitor and report on performance across digital channels, analyzing key KPIs and ROI to inform decision-making.
Oversee content production and ensure brand-consistent presence across key social media platforms relevant to target markets.
Lead CRM strategy and manage third-party email marketing tools in coordination with hotel departments and in line with corporate guidelines.
Support revenue optimization by monitoring rate parity and pricing integrity across all online distribution channels.
Support awareness and engagement of Accor s loyalty program (ALL Accor Live Limitless) through digital campaigns, guest communications, and targeted messaging across appropriate channels.
Ensure optimal visibility, content accuracy, and conversion performance across OTA platforms.
Manage and enhance the hotel's online reputation across review sites and social platforms.
Conduct competitive benchmarking and market analysis to maintain digital leadership within the hotel s comp set.
Identify digital trends and insights, adapting strategies to improve performance and customer engagement.
Build and maintain strong partnerships with digital agencies and external vendors.
Stay up to date with emerging digital technologies and recommend their adoption where appropriate.
Desired Candidate Profile
Minimum 5 years of experience in digital marketing/e-commerce, preferably within the hospitality or retail sectors.
- Bachelor s degree in Marketing, Communications, Hospitality Management, or a related field.
- Fluent in English (written and spoken); additional language(s) a plus.
- Strong expertise in digital marketing strategies, tools, analytics, and platforms.
- Proficiency in content marketing, CRM, paid advertising, and social media management.
- Excellent communication, presentation, and relationship-building skills.
- Data-driven, analytical mindset with a passion for innovation and continuous improvement.
- Energetic, proactive, and results-oriented with the ability to work independently and cross-functionally.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Marketing
- Brand Management
- Marketing Research
- Digital Marketing
Keywords
- Cluster Digital Marketing Manager
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IBIS
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise. From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.