Claims Engineer
QBE Insurance
Employer Active
Posted on 15 Sep
Send me Jobs like this
Experience
1 - 7 Years
Job Location
Education
Bachelor of Technology/Engineering
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Provide technical guidance and analysis for complex and high-value claims.
- Assist in implementing and maintaining claims management strategies.
- Maintain comprehensive knowledge of insurance guidelines and policies.
- Build and maintain relationships with stakeholders.
- Manage a portfolio of complex or high-value claims.
- Act as an escalation point for customer complaints.
- Provide technical expertise and mentoring for team development.
- Engage with the team to encourage partner relationships.
- Support process improvement through negotiation and dispute resolution.
Skills:
Analytical Thinking, Claims Settlement, Critical Thinking, Customer Service, Detail-Oriented, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Regulatory Compliance, Risk Management, Stakeholder Management, Technical SupportDesired Candidate Profile
About you:
- A good level of theoretical motor vehicle technical knowledge (gained in a mechanical role; vehicle aftersales role or motor warranty role) is required.
- Experience of working in a mechanical repair environment is desirable, whether hands-on or as an administrator, adviser or manager.
- You should have a passion for delivering excellent customer service and possess great communication skills, whether by telephone, in writing or face to face.
- Good spoken and written English is essential and conversational Arabic is desirable.
- You should have good basic computer skills required including Word and Excel.
Company Industry
Department / Functional Area
Keywords
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
QBE Insurance
QBE is a global business insurer and reinsurer with operations in all of the key insurance markets. Today, we employ more than 13,000 people around the world. In 2009, we expanded our Middle East offering by opening an office in Dubai to service the Middle East, North and Sub-Saharan Africa, Turkey and Commonwealth of Independent States/Former Soviet Union states. With comprehensive products and deep underwriting expertise, we can cover a wide range of business risks and find solutions to even the most complex challenges. QBE Insurance, Middle East is regulated by the Dubai Financial Services Authority and is licensed to carry on Financial Services with or for professional clients. We're looking for a Claims Engineer to join our team in Dubai. Automotive Protection operates around the world offering vehicle warranty and GAP solutions and a range of other automotive loyalty and retention products. Due to continuing growth, a new position is being created to assist our major corporate clients making claims under the various Automotive Protection schemes such as Vehicle Mechanical & Electrical Warranty; GAP; Tyre; Alloy Wheel; Scratch & Dent.
The Opportunity:
Similar Jobs
Office Assistant
NEW SHILPI TEXTILES CO LLC
- 0 - 2 Years
- Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)
Customer Care Executive
Confidential Company
- 0 - 5 Years
- Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)
Data Entry Operator
Confidential Company
- 0 - 1 Year
- Dubai - United Arab Emirates (UAE)