Bilingual English-French Senior Talent Acquisition Specialist

CXAi

Role Description

This is a full-time hybrid role for a Bilingual HR Manager located in Cairo, Egypt. The HR Manager will manage employee relations, oversee HR policies and procedures, facilitate recruitment and onboarding processes, and ensure compliance with labor laws and company policies, oversee and process payroll, ensuring accuracy and regulatory compliance. The HR Manager will also handle performance management, training and development, and act as a liaison between employees and management.

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Company Description

CXAi Inc. transforms customer experiences by combining cutting-edge technology with a human touch. From startups to large enterprises across multiple industries, we deliver tailored solutions that improve customer interactions, streamline operations, and drive measurable success. With a global presence in 11 countries, multilingual fluency in over 87 languages, and a team of over 2,200 skilled professionals, CXAi bridges the gap between technology and empathy to create exceptional results. Our services include live agent support, digital solutions, consulting, and shared services, all designed to create ROI-driven strategies that align technology investments with business objectives.

Job Description

This is a full-time hybrid position for a bilingual Human Resources Manager located in Cairo, Egypt. The HR Manager will manage employee relations, oversee HR policies and procedures, facilitate recruitment and onboarding processes, and ensure compliance with employment law and company policies, oversee and process payroll, ensuring accuracy and regulatory compliance. The HR Manager will also handle performance management, training and development, and act as a liaison between employees and management.

Qualifications

• My English and French language skills
• 3+ years of experience in employee relations, recruiting, onboarding and payroll
• In-depth knowledge of HR policies and procedures and employment law
• Performance management, training and development skills
• Excellent communication and interpersonal skills
• Ability to work in hybrid mode
• Bachelor's degree in human resources, business administration or a related field
• Relevant HR certifications are an asset.