Barista Tivoli

Beverage Preparation

• Prepare and serve all espresso-based and brewed beverages according to Tivoli standards.
• Create specialty coffees, teas, and signature drinks with consistency and precision.
• Maintain product quality and ensure proper portioning, temperature, and presentation.
• Ensure freshness of beans, milk, syrups, and all beverage ingredients.

Guest Service

• Greet guests warmly and take orders in a friendly, professional manner.
• Offer recommendations and upsell beverages and pastries as appropriate.
• Respond proactively to guest needs and resolve issues with courtesy and efficiency.
• Maintain a guest-first mindset at all times.

Operational Tasks

• Operate espresso machines, grinders, brewers, blenders, and POS systems confidently.
• Maintain cleanliness and organization of the barista station and service counter.
• Assist in stock rotation, inventory checks, and daily requisitions.
• Follow all hygiene, sanitation, and HACCP standards.

Teamwork & Communication

• Coordinate with the F&B team to ensure smooth and timely service.
• Communicate effectively with colleagues and supervisors about operational needs.
• Support the outlet during busy periods and assist in other areas when required.

Health, Safety & Hygiene

• Follow all food safety regulations and cleaning schedules.
• Ensure safe operation of all equipment.
• Report hazards, maintenance issues, or equipment faults immediately.