Barista The First Group

Key Responsibilities:

• Perform all necessary tasks to service beverages in the outlet according to the standard of the hotel.
• Provides quality beverages, whole bean and food products consistently for all guests by adhering to all recipes and presentation standards. Follows health, safety and sanitation guidelines for all the products.
• Receive and process payments.
• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources.
• Work towards the timely set up of the outlet areas and the completion of all mise en place work in line with the opening hours.
• Delight the guests by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue.
• Keep the supplies and stock upto requirements. Prepare store requisitions.
• Extend prompt services to all guests and treat guests and colleagues in a courteous manner.
• Ensure all hygiene standards are met and kept within the outlet environment.
• Ensure all opening and closing checklists are complied with at all times.
• Proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day/week.
• Conduct weekly training sessions on coffee and tea preparation, current and upcoming promotions and up-selling of any F&B products in conjunction with the outlet supervisor.
• Attend all F&B menu item related trainings.
• Support and provide assistance to other outlets whenever necessary.