Assistant Store Manager

Talentmate

The position of Assistant Store Manager is a dynamic role that requires both leadership qualities and operational excellence. As an Assistant Store Manager, you will play a crucial part in the daily supervision and management of a retail store, aiming to ensure the store operates smoothly and efficiently. Your role involves supporting the Store Manager in guaranteeing a high level of customer satisfaction, maintaining store standards, and driving sales to meet targets. You are expected to embody the company's values and represent them positively to team members, customers, and stakeholders. This role is ideal for someone who thrives in a fast-paced environment, has an eye for detail, and possesses outstanding communication skills. From leading a team to managing inventory, you will be an integral part of the store s success, contributing to both the operational and strategic functions.

Responsibilities

• Assist in daily store operations while maintaining high standards and productivity.
• Oversee the merchandising process ensuring product displays are appealing and on brand.
• Support the Store Manager in achieving and exceeding sales and profitability targets.
• Train, motivate, and develop store staff to enhance their performance and skills.
• Handle customer inquiries and complaints effectively with a focus on satisfaction.
• Manage store budgets, resources, and expenditures to maximize returns and minimize costs.
• Maintain accurate records for inventory control and order processing activities.
• Execute marketing strategies and promotions to boost store traffic and sales.
• Ensure compliance with health and safety regulations, store policies, and procedures.
• Analyze sales reports and customer feedback to make informed business decisions.
• Coordinate with the management team to implement policies and provide feedback.
• Lead by example in delivering exceptional service and fostering a positive work environment.

Requirements

• Proven experience in a supervisory or managerial role within retail operations.
• Strong organizational and problem-solving skills with keen attention to detail.
• Excellent communication and interpersonal skills to interact effectively with staff and customers.
• Ability to work in a fast-paced environment with minimal supervision and adapt to changes.
• Solid understanding of sales principles and customer service practices in retail.
• Proficient in using point-of-sale software and other store management systems.
• Flexibility to work various shifts including weekends, evenings, and holidays as needed.