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Job Description
Roles & Responsibilities
- Supervise and coordinate daily retail store operations via Workshop Supervisors, ensuring compliance with inventory, cleanliness, and organization standards.
- Maintain high levels of customer service by resolving grievances efficiently and training staff in customer engagement protocols.
- Manage staff scheduling, conduct performance evaluations, and foster a collaborative, positive work culture.
- Ensure adherence to health and safety regulations and implement safety protocols to prevent workplace accidents.
- Monitor, prepare, and manage store budgets; identify and enact cost-saving measures where possible.
- Establish and maintain strong working relationships with suppliers, vendors, and customers to enhance loyalty and repeat business.
- Promote innovation by identifying areas for operational and service improvement and leading process enhancements.
- Stay abreast of legal and industry developments relevant to automotive retail and services.
- Minimum 5 years of experience within the automobile service industry or garages, preferably in the fast fit sector.
- Previous experience working in the B2B sector.
- Bachelor s degree from a recognized institution.
- UAE Manual Driving License is mandatory.
- Strong proficiency in computer skills (MS Office Suite and POS systems).
- Excellent communication skills (written and verbal).
- Strong attention to detail and problem-solving abilities.
- Team-oriented with effective interpersonal skills.
- Ability to work flexible hours as per business demands.
- Technical knowledge of automotive products, especially tyres and fast fit services.
- Arabic language proficiency.
- Experience conducting technical training or staff development initiatives.
- Track record of implementing process improvements in retail or workshop environments.
- Customer relationship management skills.
Desired Candidate Profile
- Minimum 5 years of experience within the automobile service industry or garages, preferably in the fast fit sector.
- Previous experience working in the B2B sector.
- Bachelor s degree from a recognized institution.
- UAE Manual Driving License is mandatory.
- Strong proficiency in computer skills (MS Office Suite and POS systems).
- Excellent communication skills (written and verbal).
- Strong attention to detail and problem-solving abilities.
- Team-oriented with effective interpersonal skills.
- Ability to work flexible hours as per business demands.
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Abdulla Al Masaood and Sons Group (AMS Group)
https://app.whitecarrot.io/share/careers/ams-group/job/b7fe5dbf-6210-4e6e-ab40-e2cf0e2aaf25
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