Zoho People Specialist

D4A Cloud ERP Solutions

Posted 30+ days ago

Experience

1 - 2 Years

Job Location

Doha - Qatar

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Engage with clients to understand business needs, pain points, and HR process requirements.

  • Translate client requirements into functional configurations and customizations within Zoho People.

  • Design, configure, and implement modules such as Onboarding, Leave Management, Attendance Tracking, Timesheets, Performance Management, Training Management, and others.

  • Create and manage custom forms, workflows, reports, and automation to optimize client HR operations.

  • Conduct requirement gathering sessions, product demonstrations, and training sessions for end-users.

  • Provide technical and functional support post-implementation, including troubleshooting and resolving client issues.

  • Coordinate with Zoho support teams when required for escalations or advanced troubleshooting.

  • Continuously stay updated on Zoho People s new features, modules, and best practices to suggest improvements to clients.

  • Prepare documentation, user manuals, and training materials for clients.

  • Collaborate with internal project teams (sales, development, customer success) to ensure seamless project delivery.



  • Requirements Skills and Qualifications:
    • 1 2 years of experience working with Zoho People (implementation, customization, and support).

    • Strong understanding of HR processes and workflows.

    • Proficiency in form creation, workflow automation, blueprint configurations, approval processes, and integration setup.

    • Ability to grasp client requirements quickly and translate them into practical solutions.

    • Excellent problem-solving skills and a customer-first mindset.

    • Good understanding of Zoho ecosystem (optional: Zoho Creator, Zoho CRM, Zoho Recruit, Zoho Analytics) is a plus.

    • Strong communication and interpersonal skills, especially in client-facing roles.

    • Basic knowledge of APIs, Deluge scripting, and third-party integrations (preferred but not mandatory).

    • Organized, self-motivated, and able to manage multiple client projects simultaneously.

    Preferred Qualifications:
    • Zoho Certifications (if available) will be an added advantage.

    • Experience working in a consulting environment or with multiple clients simultaneously is a plus.


    Company Industry

    Department / Functional Area

    Keywords

    • Zoho People Specialist

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