Wholesale Operation Coordinator

Mike Sport

KEY RESPONSIBILITIES:

• Monitor and follow up on departmental tasks to ensure timely and accurate completion.
• Generate reports focusing on wholesale sales, including salesperson, brand, and customer breakdowns.
• Manage sales and transfer orders by following up with branches and warehouse, striving for accurate and prompt delivery to clients.
• Coordinate closely with the warehouse team to track order statuses and address any issues.
• Follow up with stores operating on a consignment basis, ensuring adherence to the terms of the consignment agreement. This includes overseeing financial transactions, sales orders, and sales reports to ensure compliance with contract terms.
• Use efficient methods to keep track of tasks and stay updated on departmental progress.
• Handle contracts and agreements with wholesale customers, ensuring compliance with terms and conditions, including pricing and payment terms.
• Address and resolve issues related to product defects and other customer concerns.
• Communicate changes in inventory, pricing, or product availability to customers and internal teams.
• Resolve issues related to orders and deliveries by reporting the problem to the concerned party.
• Act as the primary liaison for wholesale clients, handling and undertaking their inquiries and concerns.
• Follow up with Customers on weekly reports to assess product performance and refill if needed.
• Generate monthly and weekly reports, evaluating sales performance metrics such as individual salesperson performance, brand performance, and departmental monthly sales.
• Provide insights and recommendations based on the analysis to improve overall sales strategies and outcomes.
• Perform other duties that are aligned & related to the job scope.