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Job Description
Roles & Responsibilities
Responsible for delivering friendly and efficient service by creating a warm and welcoming atmosphere for all our guests and ensuring they have a great experience at Tribe and through our Food & Beverage outlets. You should be attentive to our guest s needs and preferences, make recommendations and serve drinks and food accurately and efficiently according to the restaurant s standards.
Key Duties and Responsibilities
- Serve guests in assigned section under the supervision of the Manager, Restaurant and prepares mise-en-place daily
- Take customer orders and deliver food and beverages
- Answer any menu questions and make suggestions regarding food and beverages, daily specials, retail, on-going promotions, etc.
- Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Follow the standard sequence of service as per outlet SOP
- Actively upsell at all opportunities to help increase the average check
- Anticipate guests needs and to react to these in order to provide maximum guests satisfaction and to promote guest relations
- Stock up all workstations and ensure they are operationally ready
- Clear all soiled dishes from workstations
- Demonstrate teamwork by co-operating and assisting colleagues as needed
- Assist the Manager, Restaurant in running the daily operations
- Adhere to all cash handling policies and procedures
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional
Desired Candidate Profile
Fluent in English written and spoken, local language an advantage.
- Minimum 1 2 years experience in a similar role in a luxury hotel or restaurant
- International experience preferred
- Excellent communication skills
- Committed to and passionate about the Food and Beverage industry
- Willing to work flexible hours
Company Industry
Department / Functional Area
Keywords
- Waiter / Waitress
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KERZNER INTERNATIONAL LIMITED
SIRO Boka Place is more than a hotel it s a movement; a global lifestyle brand where world-class wellbeing meets exceptional hospitality through a combination of state-of-the-art fitness, nutrition, sleep, recovery, and mindfulness facilities in purpose-designed destination hotels. Our hotels empower guests to unlock peak mental and physical performance, no matter who they are, or what they re striving to achieve. We realise exceptional, immersive lifestyle destinations where you can live without compromise. Nestled between pristine blue Adriatic waters and mountains of conserved greenery, SIRO Boka Place, Montenegro offers coastal city charm and boundless opportunity. Unlock your potential and embark on a new adventure as part of a community passionate about fitness and wellbeing.
https://jobs.kerzner.com/job/Tivat-Waiter-Waitress/731883522/