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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Conducts VTC conferences, operates VTC equipment such as VTC conferencing equipment, consoles, Digital Video Recorders (DVD), cameras, microphones, desktop and laptop computers supporting VTC events.
Responsibilities
- Coordinates with customer to endure equipment is operational.
- Sets-up and operates VTC equipment.
- Establishes end to end secure and non-secure connectivity to support conferences.
- Establishes proper cable connection and routing to various Audio/Video and communication links.
- Adjusts sound and light levels for optimum performance of equipment and comfort of customers.
- Troubleshoots VTC and connectivity problems with local and distant end technical control facilities and help-desks to restore communication and resolve poor reception/transmission issues.
- Troubleshoots equipment; configures modems and data timing and transfer rates.
- Resolves connectivity problems with technical personnel.
- Performs weekly maintenance on all associated VTC equipment.
- Operates, administers, and maintains the VTC Bridge.
- Required to manipulate the bridge to provide technical support for all VTC circuits attached.
- Performs other duties and assignments as required.
Qualifications
- Requires an active Secret Clearance
- High School diploma or GED required.
- Requires a minimum of 5 years experience in Video Teleconferencing or Audio Video Productions.
- Must be able to work rotating shift schedules which provide 24 hour day/7 day week coverage.
- Experience with a customer service-oriented company.
Desired Candidate Profile
Qualifications
- Security Clearance: Requires an active Secret Clearance
- Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.
- High School diploma or GED required.
- Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree for three years general experience.
- Requires a minimum of 5 years experience in Video Teleconferencing or Audio Video Productions.
- Must be able to work rotating shift schedules which provide 24 hour day/7 day week coverage.
- Experience with a customer service-oriented company.
Company Industry
- Defence
- Military
- Government
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- VTC Technician I
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V2X
Vectrus is a leading provider of global service solutions in the areas of Infrastructure Asset Management, Information Technology and Network Communication services, and Logistics and Supply Chain Management services. Since 1945, we've succeeded by tackling some of the world's most difficult challenges. Our management team averages 28 years of experience in the military and industry, and our globally diverse workforce, including more than 30% of our employees reporting a military background, provide us with highly resourceful and experienced problem solvers. We currently operate in 15 countries across four continents, in both stable and unstable environments, employing approximately 5,000 people and managing more than 7,250 subcontractor personnel. Vectrus brings together the best people and performance needed to get the job done. We are "true to your mission."
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