UAE National Technical Support Engineer Al Futtaim Private Company (LLC)
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Posted on 18 Dec
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Experience
0 - 2 Years
Job Location
Other - United Arab Emirates (UAE)
Education
Bachelor of Technology/Engineering(Mechanical)
Nationality
Emirati (UAE)
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a Technical Support Engineer, you will support Sales and Aftersales teams by providing technical expertise, conducting site visits, resolving customer issues, and contributing to product improvements. This role is key to ensuring customer satisfaction and smooth project execution
What you will do:
• Provide timely and accurate technical support to the Sales and Aftersales teams.
• Conduct on-site visits with customers alongside sales teams to assess and recommend technical solutions.
• Evaluate the feasibility of customer requirements, ensuring compatibility and adherence to safety standards.
• Support the resolution of post-delivery issues in coordination with internal and external stakeholders.
• Assist with the launch of new projects and products.
• Submit technical reports to enhance product quality and customer satisfaction.
• Work closely with manufacturers and vendors to resolve field issues and drive product improvements
Desired Candidate Profile
Sales skills
Stakeholder management
Supervisory experience and strategic problem resolution skills
Customer relationship management
What equips you for the role:
• UAE National with a degree in Mechanical Engineering
• Minimum 0-2 years of technical experience (automotive industry preferred)
• Strong communication skills in both Arabic and English
• Customer-focused with an analytical mindset
• Team player with good planning and organization skills
• Confident, assertive, and proactive
Employment Type
- Full Time
Company Industry
- Automotive
- Automobile
- Auto Accessories
Department / Functional Area
- Sales
- Business Development
Keywords
- Technical Documentation
- Technical Specialist
- IT Support Specialist
- IT Systems Administrator
- System Administration
- Systems Engineer
- Network Support Engineer
- IT Operations Specialist
- Problem Solving
- Hardware Maintenance
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Al Futtaim Private Company (LLC)
Al Futtaim Private Company (LLC)
Jessica Misal - NA
Festival Tower, Crescent Drive, Dubai Festival City, Dubai Al Hasan Al Basri St, Dammam, Dubai, United Arab Emirates (UAE)
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