Travel Consultant

DYNINNO Egypt

If you are fluent in English, empathetic, and curious, become a Remote Travel Agent while working from the comfort of your home in Alexandria, Egypt!

Responsibilities:

• Engaging with new traveling customers Cooperating with incoming clients to determine their needs and consulting them on an appropriate destination, methods of transportation, travel dates, costs, and accommodations.
• Providing exceptional Customer Service Making sure clients are thrilled with our services from start to finish, no matter what it takes.
• Facilitating the tailored travel deal Supporting the process for clients with timely professional insight and expertise.
• Developing Travel and Customer service skills Improving the professional level by attending various training events and workshops.
• Networking with colleagues and customers Supporting existing and exploring new contacts in order to maintain a steadily evolving clients database.

Requirements:

• Advanced/Native level of English (Reading, Writing, and Speaking).
• Graduates Only.
• Personal Laptop/PC is a MUST.
• Alexandria Residents Only.
• Impeccable Communication and Customer Service skills.
• Advanced level of PC knowledge.
• Minimum 1 year of experience in the BPO Industry, preferably Travel Industry .
• Hands-on experience with the GDS System is considered an advantage.
• Self-motivated individual with the ability to work remotely in a target-based environment and achieve sales goals.
• Proficient in using VoIP systems, call dialers, and remote desktop tools.
• Basic knowledge of global travel business Ideally to have experience in Travel Call Center Account
• Familiarity with booking platforms (GDS systems like Sabre, Amadeus, Galileo preferred).