Transition Manager

PricewaterhouseCoopers

Roles and Responsibilities:

Daily tasks and delivery expectation

Key Responsibilities:

Transition Planning & Execution:

• Finalize a detailed, wave-wise Transition Plan covering all processes.

• Oversee project progress, managing the Risk Register and RAID Log , and ensuring timely completion of tasks.

• Track access requirements through the System Application Log .

Training & Knowledge Transfer:

• Develop and implement a Training & KT Plan , ensuring day-wise training with SMEs and delivery teams.

• Monitor process documentation via the DTP Plan and implement a Certification Plan to assess readiness.

Process Documentation & Approval:

• Document processes during Knowledge Capture and finalize Desktop Procedures with MoCA SMEs.

Change Management:

• Conduct Stakeholder Analysis to understand pain points and develop action plans for improvement.

• Design and implement a Communication Plan to keep all stakeholders informed.

Communication & Monitoring:

• Roll out communication assets as per plan, track changes, and address gaps or issues.

Expected Skills:

Specific learned abilities or technical skills

• Managing complex transitions, ideally in outsourcing or managed services.

• Owns the respective transition plan and possess strong project management, risk management, controlling & reporting and change management skills.

• Coordination of hiring, on boarding and Knowledge Transfer/Cascade

• Excellent communication and stakeholder management abilities.

• Experience in developing training and documentation strategies.

• Previous experience in Finance & Accounting, HR Services, or Contracts & Procurement transitions.

• Familiarity with large-scale transformation projects and managing multiple stakeholders.

• Familiarity with project management tools such as MS office and other project documentation solutions

Expected Competencies:

Values, behaviors & attitude

• Strategic mindset

• Stakeholder management

• Ability to influence

• Communicate with impact

• Project management

• Results driven

• Operational excellence

Required Language Skills:

Proficient in written and spoken English. Arabic is a plus

Minimum Education and Specific Qualification:

Bachelor s Degree