Training Specialist

Fawry Plus

The Training Specialist is responsible for identifying training needs, designing and delivering training programs, and ensuring that employees across all departments have the necessary skills and knowledge to perform effectively. The role supports the company s growth by developing learning initiatives that enhance performance, productivity, and employee engagement.

Key Responsibilities:

Training Needs Analysis

• Conduct regular training needs assessments in coordination with department heads.
• Analyze performance gaps and identify suitable learning solutions.
• Develop annual training plans aligned with business goals.

Training Design & Delivery

• Design, prepare, and deliver in-house training sessions, workshops, and onboarding programs.
• Coordinate with external training providers and manage training logistics.
• Develop and update training materials, manuals, and e-learning content.
• Ensure consistency and quality of training programs across branches.

Evaluation & Reporting

• Measure training effectiveness through feedback, tests, and performance evaluations.
• Track training participation and completion records.
• Prepare and present monthly training reports and analysis for management review.
• Recommend improvements based on training outcomes and feedback.

Employee Development Support

• Support in implementing career development and succession planning initiatives.
• Assist in building a learning culture across the organization.
• Encourage employees continuous learning and professional growth.