Training Specialist

SETS International

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• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees and customers
• Develops unique training programs to fulfill workers specific needs to maintain or improve job skills
• Creates and/or acquires training procedure manuals, guides, and course materials
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
• Assesses training materials prepared by instructors
• Evaluates program effectiveness through assessments, surveys, and feedback
• Maintains knowledge of the latest trends in training and development
• Prepares and implements training budget; maintains records and reports of expenses
• Performs other related duties as required

• Bachelor s degree in human resources, Training and Development, Business Administration, Workforce Education and Development or related field from an accredited university
• Minimum of 6 to 10 years of experience required
• Proficiency in spoken and written Arabic
• Proficiency in spoken and written English
• Clear communication, problem-solving, research skills, and the ability to explain complex policy concepts in a simplified manner
• Technical Skills: Mastery of a specialized area within the public sector, staying updated on the latest policy developments and regulations, and the ability to provide solutions to policy challenges
• Excellent verbal and written communication skills
• Strong presentation skills
• Adept with a variety of multimedia training platforms and methods
• Ability to evaluate and research training options and alternatives
• Ability to design and implement effective training and development
• Extremely proficient with Microsoft Office Suite and related program software
• Teamwork
• Flexibility to change
• Initiative
• Decision-making
• Leading change
• Developing and empowering employees
• Strategic orientation

Certifications / Memberships:

• Microsoft Office Specialist (MOS) from Microsoft
• Advanced Certificate in Human Resource Management from SHRM
• Advanced Certificate in Human Resources from CIPD Level 5
• Certified Professional in Talent Development (CPTD)
• PMP from PMI
• CAPM from PMI