Training Associate Bayut.com

As a Bayut Training Associate, you will be responsible for visiting clients on-site to deliver comprehensive training on how to post listings and utilise Bayut s portfolio tools. You will train clients on the call, create tailored training programs, provide hands-on support, ensure clients gain full proficiency in managing their listings, and provide ongoing support to ensure clients can effectively leverage Bayut s tools and features.

In this role, you will:
• Schedule and conduct on-site training sessions with clients to demonstrate how to post and manage listings on Bayut;
• Provide detailed instructions on using Bayut s portfolio features, including tracking and managing multiple listings;
• Develop and deliver customised training programs based on client needs and platform updates;
• Provide timely support and solutions to customer queries, maintaining a high level of customer satisfaction;
• Design and develop comprehensive training programs and materials to educate clients on posting listings on Bayut;
• Maintain & update the client training sessions & Feedback in Jarvis;
• Create engaging content, including presentations, manuals, and video tutorials;
• Offer practical, hands-on training and support during client visits, addressing immediate questions or issues;
• Assist clients in setting up and optimising their Bayut accounts and portfolios;
• Build strong relationships with clients, understand their unique needs, and provide tailored training solutions;
• Follow up with clients after training sessions to ensure they effectively use Bayut and address any additional support needs;
• Collect feedback from clients on the training experience and use it to refine training programs and materials;
• Stay informed about Bayut s latest features and updates to ensure training content remains current and relevant;
• Maintain accurate records of client visits, training sessions, and client progress in Jarvis.