Ticketing Agent

Travel Bureau

Book, issue, and reissue tickets for clients promptly and accurately.

Compare prices with suppliers to ensure the best value for clients.

Provide support to the Travel Bureau (TB) team with ticketing requests and inquiries.

Ensure smooth communication and coordination to fulfill ticketing needs.

Check ticket availability and pricing for TB Cameroon, and issue tickets as required.

Reissue tickets and compare prices with suppliers to secure the best deals.

Monitor and manage ticketing queues to ensure timely processing.

Resolve any delays or bottlenecks in the ticketing process.

Handle (Airline Booking) and (Online Money Transfer) requests efficiently.

Ensure all related tasks are completed accurately and on time.


Standard Responsibilities (Profession Wide)

Maintain a high level of customer service by addressing ticketing-related concerns promptly.


Job Requirements, Qualifications and Skills

Experience in ticketing or travel consulting

Knowledge of ticketing systems and the travel industry

Bachelor s degree in tourism, hospitality, or related field

Travel industry certifications (e.g., IATA) a plus

Strong communication and customer service skills

Proficient in ticketing software and Microsoft Office