Telesales
Catafago
Employer Active
Posted 21 hrs ago
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Experience
1 - 7 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Contact potential or existing customers to inform them about the product in details
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Take and process orders in an accurate manner
Handle grievances to preserve the company s reputation
Go the extra mile to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Complete the Customer Satisfaction Form daily for at least 10 clients (pharmacies) to ensure consistent feedback and performance tracking
Monitor pending orders with the warehouse, identifying and reporting the reasons for any delays
Report to the Executive Manager and Quality Assurance regarding the reasons for any delays in order fulfillment, ensuring transparency and accountability.
Follow up on delivery dates for pending orders, ensuring timely scheduling and coordination with the relevant departments.
Working schedule from 9 till 5 - Monday to Friday
Desired Candidate Profile
A bachelor s degree in business, marketing, communications, or a related field
Effective communication skills in Arabic, English or French
Knowledge of computer applications (MS Office, Power point )
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Sales
- Business Development
Keywords
- Telesales
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