Telesales Agent

Talentmate

Join our dynamic team as a Telesales Agent - Arabic Speaking, where you will have the opportunity to use your language skills and sales acumen to connect with customers and drive business growth. As a Telesales Agent, you will be responsible for reaching out to potential customers, presenting our products and services, and converting leads into sales. If you are someone who thrives in a fast-paced environment and is motivated by achieving targets, this role is perfect for you. Our team values communication, determination, and the ability to build strong relationships with clients. You will be part of a supportive team that encourages professional development and success.

Responsibilities

• Conduct outbound calls to prospective customers using the company s contact database.
• Deliver scripted sales pitches and showcase the merits of products and services.
• Understand and respond to customer inquiries and concerns about products.
• Maintain detailed records of customer communications and track follow-ups.
• Meet and exceed monthly sales quotas and performance objectives consistently.
• Collaborate with team members and share strategies to enhance sales techniques.
• Stay informed about new products and services to provide accurate information.
• Work with customer service to address customer disputes or issues effectively.
• Gather and relay customer feedback to management for continuous improvement.
• Participate in training sessions and workshops to enhance sales skills.
• Identify new sales opportunities through prospect feedback and market analysis.
• Develop and maintain a productive relationship with both existing and potential clients.

Requirements

• Fluency in both spoken and written Arabic and English is essential.
• Proven experience in sales or customer service, preferably in telesales.
• Excellent communication and interpersonal skills are required.
• Strong ability to handle rejection and remain resilient under pressure.
• Experience with CRM software and telephony systems is advantageous.
• Ability to multitask and manage time efficiently to meet deadlines.
• High school diploma or equivalent; a bachelor's degree is a plus.