Telesales Agent

Tawaref

Posted 30+ days ago

Experience

3 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Contact potential or existing customers to inform them about our products & services.
  • Answer questions about products or the company.
  • Ask questions to understand customer requirements and close sales.
  • Achieve company target and high conversion rate.
  • Direct prospects to the field sales team when needed.
  • Enter and update customer information in the database.
  • Handle grievances to preserve the company s reputation.
  • Go the extra mile to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and note useful information using company's tools.

Desired Candidate Profile

  • Ability to work remotely.
  • Stable internet and owns computer.
  • Proven experience as tele-sales representative or other sales/customer service role.
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent English.
  • Excellent communication and interpersonal skills.
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

Company Industry

Department / Functional Area

Keywords

  • Telesales Agent

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