Telemarketing Executive

The Cigna Group

Are you passionate about sales and helping customers find the perfect product? Do you thrive in a dynamic, highly regulated environment? If so, we have the perfect opportunity for you!

About the Role: As a key member of our team, you will be responsible for handling incoming queries from web-based customers and generating sales through outbound calls. Your goal will be to ensure a smooth and efficient sales process, meeting the needs of our customers and closing sales with integrity.

What We Offer

• Career Growth: At Cigna, we care about your career health too. Youll have the opportunity to make a difference, learn a lot, and change the way people think about health insurance.
• Global Impact: Join a global health service company dedicated to improving peoples health, well-being, and sense of security.
• Competitive Compensation: Earn an uncapped and competitive bonus while working with a growing international healthcare insurance company.
• Flexible Work Schedule: To service our international client base, you must be able to work shift patterns across our 24-hour, 6-day-per-week operation.
  
  

Key Responsibilities

• Handle incoming queries from web-based customers and generate sales through outbound calls.
• Ensure an accurate, efficient, and smooth sales process.
• Achieve sales targets set by management.
• Respond to customer inquiries relating to eligibility, plan benefit coverage, policy terms and conditions, striving for first call resolution.
• Maintain accurate records and files as required.
• Interface effectively with internal colleagues, the client management team, and the medical team staff to resolve customer issues.
• Sell with integrity and treat customers fairly.
  
  

Skills And Experience

• 1-2 years of experience in the health industry, insurance background, or outbound sales background.
• Proven track record in telemarketing sales.
• Strong customer focus with the ability to identify and solve problems.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to work well in a team environment and manage workflow effectively.
• Basic system navigation and Microsoft application skills.
  
  

Join Us: If you love sales and are excited about helping customers find the right product, we want to hear from you! Apply now and become a part of our dynamic team at Cigna.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

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