Technology Managed Services Sales & Solution Manager

PricewaterhouseCoopers

What does this role aim to achieve in the firm/what impact does the role create

We are seeking a dynamic and experienced Sales & Solution Manager for Technology Managed Services. The ideal candidate will have 7 10 years of experience in developing and selling end-to-end managed services solutions across IT towers including infrastructure, cloud, cybersecurity, applications, digital workplace, and service management. This role will be responsible for crafting tailored managed services offerings, driving business development efforts, leading client engagements, and positioning the organization as a strategic technology partner.

Roles and Responsibilities:

Daily tasks and delivery expectation

• Lead solutioning and design for enterprise clients across all technology towers.

• Engage directly with clients to understand business needs, define requirements, and tailor managed services offerings.

• Collaborate with internal teams (delivery, pricing, alliances, and legal) to build winning proposals and value propositions.

• Develop go-to-market strategies for managed services and participate in pipeline building activities.

• Articulate and present complex managed services models, including SLAs, XLAs, KPIs, TCO, and ROI, to clients and internal stakeholders.

• Support sales cycle from qualification to negotiation and closure, ensuring alignment with client strategy and internal capabilities.

• Stay up-to-date on market trends, competitive positioning, and innovation in the managed services space.

Expected Skills:

Specific learned abilities or technical skills

• Proven ability to craft and sell multi-tower managed services solutions.

• Strong knowledge across IT infrastructure, cloud, cybersecurity, applications, and digital workplace.

• Excellent communication and presentation skills with the ability to engage with C-level stakeholders.

• Experience in building TCO models and driving commercial discussions.

• Strong teamwork and collaboration skills with a solution-oriented mindset.

• ITIL certified.

Expected Competencies:

Values, behaviors & attitude

• Can-do attitude and willingness to learn and develop

• Ability to be agile and thrive in a high pressure environment

Required Language Skills:

• Proficient in written and spoken English and Arabic

Minimum Education and Specific Qualification:

• Bachelor s degree in Information Technology, Engineering, Business, or related field.

Years of

Experience:

• 7 10 years of experience in managed services sales, solutioning, or presales roles.