Technical Writer Knowledge & Training Documentation Specialist

Classera

Employer Active

Posted 9 hrs ago

Experience

3 - 8 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Develop,organize, and maintain knowledge base content using WordPress and other content management platforms.

  • Create,structure, update, and manage training materials, user manuals, SOPs, and process ocumentation.
  • Collaborate with subject matter experts to gather content and ensure technical accuracy.
  • Design and prepare training presentations and documentation for internal and external audiences.
  • Write and edit press releases, ensuring clarity, tone, and brand consistency.
  • Contribute to the implementation and maintenance of Learning Management Systems.
  • Ensure all documents comply with internal standards, branding, and accessibility guidelines.
  • Support cross-functional teams with tailored content creation needs.

Job Requirements

Must-Have Qualifications:

  • Proven experience as a technical writer, preferably in an organization with training or educational functions.
  • Hands-on experience with WordPress for content publishing and site maintenance.
  • Solid understanding of Knowledge Management principles and tools.
  • Strong background in creating training content, user guides, how-to documents, and process documentation.
  • Familiarity with Learning Management Systems (LMS) and eLearning best practices.
  • Exceptional written and verbal communication skills in Arabic and English.

Nice-to-Have Qualifications:

  • Proficiency in Canva and/or similar tools for visual content creation.
  • Strong PowerPoint skills, with the ability to design and animate effective presentations.
  • Background in communications, journalism, instructional design, or related field.
  • Experience in writing for both technical and non-technical audiences
  • Understanding of SEO principles and content accessibility standards.

Soft Skills & Attributes

  • Excellent attention to detail and ability to manage multiple documentation projects.
  • Strong organizational and time-management skills.
  • Team player with the ability to work independently when required.
  • Curious, proactive, and committed to continuous learning and improvement.

Desired Candidate Profile

We are seeking a strong>Technical Writer with a strong training background/strong> to support our strong>Knowledge Management initiatives/strong> and documentation needs. This role requires a detail-oriented communicator who can/p>

translate technical information into clear, engaging, and accessible content for a variety of audiences./p>

The ideal candidate will play a pivotal role in creating and aintaining internal and external documentation, press materials, training content, and process manuals. Experience with strong>WordPress/strong>, strong>Learning Management Systems (LMS)/strong>, and creative tools such as strong>Canva/strong> and strong>PowerPoint /strong>will be highly beneficial./p>

Company Industry

Department / Functional Area

Keywords

  • Technical Writer Knowledge & Training Documentation Specialist

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