Technical Support Engineer
Smart Technology Solutions
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
How You’ll Contribute
Provide technical support and troubleshoot issues related to computers, networks, and software.
Install and maintain computer systems, printers, and other technical equipment.
Handle technical malfunctions and offer quick and effective solutions.
Conduct on-site visits to clients to resolve issues or provide technical support as needed.
Document issues and actions taken to enhance service quality.
What Makes You a Fit
Bachelor's degree in information technology, Computer Science, or a related field
3-4 years of hands-on experience in technical support or IT
Strong ability to analyze and resolve technical issues efficiently
Effective communication skills with users and clients across various levels
Attention to detail and accuracy in technical work
Ability to work under pressure and manage time effectively
Willingness to travel and conduct field visits to clients
Bonus Points If You Have
Cisco Certified Network Associate (CCNA)
Microsoft Certified (Microsoft Certificate)
CompTIA A+
Microsoft Azure Certification
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Technical Support Engineer
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Smart Technology Solutions
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